**Cancellation and Refund Policy**

Last Updated: 24/08/2023

Thank you for choosing CodePro Technologies and using our product, YuliCRM. We understand that circumstances might change, and we're here to assist you with our cancellation and refund policy.

**Cancellation**

Customers can cancel their subscription to YuliCRM at any time by contacting our customer support team at hello@yulissatech.com . We appreciate a notice period of 7 days before the next billing cycle to ensure a smooth cancellation process.

**Refund Policy**

1. **Monthly Subscriptions:** For monthly subscription plans, if you cancel within 3 days of your billing cycle, you will not be charged for the next billing cycle. Refunds will not be issued for any unused portion of the current billing cycle.

2. **Annual Subscriptions:** For annual subscription plans, you can request a pro-rated refund for any unused months after the 3 days notice. Refunds will be calculated based on the number of full months remaining in your subscription.

**Refund Process**

1. To request a refund, please contact our customer support team at hello@yulissatech.com .

2. Refunds will be processed using the original payment method within 7-14 business days.

**Exceptions**

Please note that refunds will not be provided in the following cases:

- If the cancellation request is made after 3 days of the billing cycle for monthly subscriptions.

- If a significant portion of the subscription period has been utilized.

- If the subscription was purchased through a third-party vendor or reseller. Please refer to their respective refund policies.

**Contact Us**

If you have any questions or concerns about our cancellation and refund policy, please contact our customer support team at contact@codeprotechnology.com .

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